Listen, fellow Proxies, I have been around New Eridu long enough to know that ‘just one more commission’ is the biggest lie I tell myself. But when Zenless Zone Zero hit 50 million downloads globally, even my jaded, caffeine-powered gamer heart did a little Bangboo dance. A city that once existed only in the dev team’s hopes and dreams is now louder, messier, and more alive than a Hollow Zero raid at 3 a.m. And honestly? I am proud to be one of the lunatics running around it.
Back then, in the Version 1.1 era, the dev team sent a thank-you letter that felt less like corporate PR and more like a friend sliding you a soda. They said they knew there were still improvements to make, encouraged feedback, and dropped a City Entry Thank-You Gift: Polychrome ×1,600. I remember staring at that number like it was a limited-edition W-Engine. In-game mail, within 24 hours, eligibility for Proxies who reached Inter-Knot Lv. 1 or above before Version 1.1 released. If you were there, you know the rush. If you were not, imagine a free pizza delivered to your house, except the pizza is gacha currency and your house is a chaotic city full of Ethereals.
| Item | Detail |
|---|---|
| Gift | Polychrome ×1,600 |
| Delivery | In-game mail within 24 hours |
| Eligibility | Inter-Knot Lv. 1+ before Version 1.1 release |
| Vibe | Welcome to New Eridu, now please do not get eaten |
I am a professional gamer, which is a fancy way of saying I have strong opinions and a suspicious amount of snacks. From a pro-ish perspective, that 1,600 Polychrome was not just generosity; it was a signal. It said the dev team was listening. Since the closed beta tests, Proxies’ feedback has been at the forefront of the dev team’s priorities. They promised to listen, record valuable advice, and push optimization and development. And in 2026, I can say: they were not just talking. Performance improvements, smoother combat, fewer ‘why is my dodge button possessed by a demon?’ moments—it all adds up.
The dev team also said they were working on a cloud gaming version of Zenless Zone Zero. In the near future, they hoped Proxies could enjoy New Eridu in more kinds of environments. Well, future me is here to report: cloud gaming has become my commute’s best friend. I can do my dailies on a tablet, a phone, or a potato with Wi-Fi. New Eridu follows me like a loyal Bangboo—except it does not trip over its own feet.
But let us not pretend everything is perfect. New Eridu is a city of miracles, not a city of flawless netcode. The dev team knows this. They encouraged all Proxies to provide feedback and suggestions via official channels, and they promised regular dev updates. That is the kind of relationship I like: I complain, they optimize, and we both pretend I am helping.
If you are wondering how to submit feedback, here is the sacred ritual:
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Press the menu button in the upper-left corner of the City interface. PC users, smash that ESC button.
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Press ‘More’ > ‘Feedback’ to enter the service center.
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Press the ‘Issue Feedback’ button in the ‘Self-Service’ section.
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Upload images and videos if you want to be extra helpful. Or if you just want to show off your perfectly timed parry. I do not judge.
Customer service contact details exist too. Use the official customer service email if your issue is the kind that needs a human, not a feedback box. I have used it before. The response was faster than my attempt to explain to my friends why I main a character based on vibes and aesthetics.
In 2026, looking back at that 50 million downloads milestone, I realize something: New Eridu is not just a gacha game. It is a hangout. It is a place where I have made memories, missed dailies, and argued about tier lists like they are constitutional amendments. The dev team said providing a better gaming experience has always been their vision and long-term focus. That is a big promise, but so far, the city keeps growing. New districts, new characters, new ways to lose 50/50s—it is all part of the charm.
Would I recommend Zenless Zone Zero to a new Proxy in 2026? Absolutely. Just be warned: the game will hand you Polychromes, then whisper, ‘You know you want to pull.’ You will. You always do. And when you do, you will understand why 50 million of us decided to move into New Eridu.
Welcome to New Eridu. Bring snacks. Avoid Hollows. Trust no Bangboo with your credit card. 🎮✨